Systems Development and Solutions, high Voltage Power Supply Components
Systems Development and Solutions, high Voltage Power Supply Components
Systems Development and Solutions, high Voltage Power Supply Components
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SUPPORT

FREQENTLY ASKED QUESTIONS

To order our standard products

Please prepare the precise reference(s) of the desired product(s). You will find this information by looking at the relevant product datasheet available on the "PRODUCTS" pages. Then look at "GET A QUOTE" to follow the ordering process.
You can also call us at +33(0)1-4397-6504 between 9:00a.m. and 5:00p.m. From Monday to Friday. Local time zone : CEST=GMT+02:00 (Central Europe Daylight/Summer Time) or sent to us an email at info@sdshv.com

To make inquiries about a custom product
Custom products are manufactured in order to meet your specific application requirements. These products will be subject to our technical capabilities and to your budget. Examples of customized products, as well as their electrical and mechanical characteristics, can be found by looking at the relevant product files on our "PRODUCTS" pages. In order to let us know your requirements, please use the various means to contact us as described below.
You can also call us at +33(0)1-4397-6504 between 9:00a.m. and 5:00p.m. From Monday to Friday. Local time zone : CEST=GMT+02:00 (Central Europe Daylight/Summer Time).

Proforma invoice
We can send you a sales proposal indicating a delivery lead time, as well as, if necessary a proforma invoice covering all costs including delivery costs if you do not directly support them. You can decide to directly bear insurance, transportation, and any ancillary costs associated with your order by notifying us of your account number with an international transportation firm.

Delivery lead times and ancillary costs

The average delivery lead times for our standard products are 2 to 3 weeks from the date of your order and payment. Lead times for custom-designed products are usually longer.

Payment methods
Products bought to one of our distributors:
Please, refer to the proposal addressed by this distributor.
Products directly bought to our company:

All our products must be paid for in full prior to delivery unless we specifically agree otherwise such as in the case of ongoing/scheduled deliveries or serial production.

We accept the payment by bank transfer. On the basis of the proposal or of the pro-forma invoice we issue to you, you can transfer payment directly to our bank account, whose details are as follows :

S.D.S. SYSTEMS DEVELOPMENT & SOLUTIONS
5, bvd de Créteil, 94100 Saint-Maur-des-Fossés FRANCE
VAT number: FR 13452870561
Bank: Société Générale, 35 ave du Mal de Lattre de Tassigny 94220 Charenton-le-Pont - FRANCE
Account number: 30003 03780 00020041210 SG CHARENTON
IBAN (International Bank Account Number): FR76 30003 03780 00020041210 68
BIC (Bank Identifier Code): SOGEFRPP.

We will send you a final invoice upon delivery.

Standard terms of business
Please click on the link shown below to view our "Standard terms of business" (pdf file).
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