Electronics and High Voltage Power Conversion

F.A.Q

TO ORDER OUR STANDARDS PRODUCTS :

Please prepare the precise reference(s) of the desired product(s). You will find this information by looking at the relevant product datasheet available on the “Standard Products” page. Then look at « Request a quote » to follow the ordering process.

You can also call us at + 33 (0)1 84 23 11 18 between 9:00a.m. and 6:00p.m, from Monday to Friday, or sent to us an email at contact@sdshv.com

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TO MAKE INQUIRIES ABOUT CUSTOM PRODUCTS :

Custom products are manufactured in order to meet your application requirements. SDS designs and manufactures power supplies based on customer’s specifications. Power supplies are specific and can support the transition to standards: CE Mark, UL, CSA… In order to let us know your requirements, please use the various means to contact us as described below. You can call us at + 33 (0)1 84 23 11 18 between 9:00a.m. and 6:00p.m, from Monday to Friday, or sent to us an email at contact@sdshv.com.

DELIVERY LEAD TIMES AND ANCILLARY COSTS :

The average delivery lead times for our standard products are 2 to 3 weeks from the date of receipt of order. For custom products, please contact us. The shipping and insurance costs are invoiced over the price of our products.

 

PAYMENT METHODS :

All our products must be paid in full prior to delivery unless we specifically agree otherwise such as in the case of ongoing/scheduled deliveries or serial production. For all new customers, the payment has to be done at the order shipment (creation of the customer account). For the customers, payment has to be done in compliance with the legal terms.

 

STANDARD TERMS OF BUSINESS :

Please click on the link shown below to view our « Standard terms of business ».